Managed IT & Cybersecurity Support
Keep your team productive and your business protected
Jordan Tech combines proactive IT management, layered cybersecurity, strategic guidance, and responsive support to help your team work more efficiently and your organization grow with confidence.
Get a Free IT Quote20+
Years in business
55+
Years IT experience
5 Star
Google rating
24/7
System monitoring
98%
Client retention
100+
Businesses supported
A better workday starts here
Get back to the work that moves your business forward
When technology gets in the way, your whole business feels it. Jordan Tech is a managed IT services provider located in Northwest Indiana, helping businesses and nonprofits reduce everyday IT friction, protect their systems, and plan ahead. We provide local on-site support and remote support nationwide.
Keep your team moving
Slow computers and recurring issues pull people away from their work. Proactive maintenance, monitoring, and responsive help keep your team focused on the job in front of them.
Less time troubleshooting. More time getting things done.
Protect what you’ve built
Your data, reputation, and customer relationships matter. Layered security, managed backups, and recovery planning help reduce risk and prepare you for the unexpected.
More confidence in the business you’ve worked hard to build.
Know what comes next
Opening a location? Adding employees? Replacing aging systems? Get practical guidance and a longer-term IT plan that supports where your business is going.
Clearer decisions. Fewer last-minute surprises.
One team. The support your business needs.
IT services that make work easier
From the first login to your next expansion, bring the moving parts of your technology together with a team you can call.
Give tech a home
Managed IT
Hand off day-to-day IT upkeep and give your employees a dependable place to turn for help.
Help desk & remote support
Device & server management
24/7 system monitoring
Explore managed IT
Build a stronger defense
Cybersecurity
Reduce your exposure to threats with protection for your people, devices, and business data.
Endpoint & email protection
Security awareness training
Backup & recovery planning
Explore cybersecurity
Make working together simple
Microsoft 365 & Cloud
Help your team access the email, files, and tools they need, wherever the work takes them.
Microsoft 365 administration
Accounts, access & licensing
Cloud & remote-work support
Explore Microsoft 365
Stay connected
Network Management
Build a reliable foundation for the connections your team and your locations depend on.
Business Wi-Fi & networking
Routers, switches & VPNs
New-location network setup
Explore network support
Unsure where to start? Tell us what’s getting in your way. We’ll help you work out the next step.
Trusted by 100+ businesses
Feel confident with the IT team businesses stay with
Jordan Tech has a 98% client retention rate, with client relationships averaging 10+ years. Get personal support, clear answers, and experienced people who help take the pressure out of keeping your organization running.
Get a Free IT QuoteSee our work in action
Client case studies
See how we helped a manufacturer modernize its systems, a property management company connect a new location, and a school prepare student laptops.
Case study 01 / Manufacturing
Rubicon Refractories
Bringing office and factory technology up to date
Cloud migration
Remote access
Network upgrades
Modern file storage and secure remote access for the team
The challenge
Company files were stored locally, hardware was aging, and access was configured manually. Employees also needed secure remote access to QuickBooks.
What we did
Moved files and drawings to Microsoft 365 and SharePoint, configured access controls and VPN connectivity, and updated a computer, network printers, and factory Wi-Fi.
The result
Company files centralized in SharePoint with controlled access, plus VPN access to the network and improved factory Wi-Fi coverage.
Case study 02 / Property management
Equity Property Management
Connecting a new property and updating the technology behind it
Business networking
Wi-fi
Network management
A new property online and a stronger network for future locations
The challenge
Whitman Villas needed a complete network. At the corporate office, an aging controller could no longer support newer wireless access points.
What we did
Built the property’s network, resolved an internet-provider setup issue, and replaced and migrated the corporate network controller.
The result
Whitman Villas brought fully online and support for newer access points restored, creating a more current, repeatable network platform for the company’s locations.
Case study 03 / Education
Montessori Children’s Schoolhouse
Getting technology ready for the students who depend on it
Device setup
Microsoft 365
Endpoint security
Student laptops prepared for the new school year
The challenge
New laptops had the wrong Windows edition for the school’s network. Existing testing laptops also needed attention before classes resumed.
What we did
Upgraded and secured the new laptops, configured student accounts and software, and updated and tested the existing devices.
The result
6 new laptops delivered for classroom use and 14 existing testing laptops serviced as part of the school’s summer technology work.
Peter Jordan
Founder & CEO
Locally owned
Independently owned and personally invested
Personal IT support from people who understand your organization
For more than 20 years, Jordan Tech has built its business around lasting relationships. We’re an independently owned team in Northwest Indiana, with a personal stake in helping your organization succeed.
A conversation you can understand
Get practical explanations, clear next steps, and help that makes sense to the people doing the work.
A plan that looks beyond today
Client reviews once or twice a year help map upcoming technology needs to your business goals.
A relationship built to last
We take time to understand your systems, your team, and what matters most to your business.
A clear path to better tech
A fresh start, with a plan
Changing IT providers can feel like another project on your plate. Here’s how we make the next steps clear.
01
Tell us what needs to work better
We’ll talk through the issues affecting your team, what’s already working, and where your business is headed.
02
Build the right support plan
We gather information about your systems and outline the services, response expectations, and costs for your organization.
03
Make the transition together
Onboarding usually takes about 30 days, starting with an initial visit and information gathering, followed by account handover and any needed changes.
A little clarity goes a long way
Common questions about our IT support
Choosing an IT partner is a big decision. Start with the details that help you know what to expect.
What does Jordan Tech’s managed IT support include?
Jordan Tech provides help desk support, system administration, monitoring, and guidance on future technology needs. We also offer cybersecurity, backup management, Microsoft 365, and network services. Contact our team to discuss your organization’s needs and learn how we can help.
Do you support businesses outside Northwest Indiana?
Yes. Jordan Tech provides remote IT support nationwide. On-site service is available within approximately a 90-minute drive of our Merrillville, Indiana office, including Northwest Indiana and nearby parts of Chicagoland and Southwest Michigan. We confirm on-site availability for each location before work begins.
Is someone available for an urgent issue after hours?
Jordan Tech monitors managed systems 24/7 and has someone on call for urgent issues outside office hours. After-hours handling and response commitments depend on your support agreement. We explain the available coverage when building your plan.
How long does switching to Jordan Tech take?
A new managed IT client is usually onboarded within about 30 days. The process begins with an initial visit and information gathering, followed by account and Microsoft 365 handover, required conversions, and other setup work. Timing depends on the systems involved and access to the information needed for the transition.
How are managed IT services priced and contracted?
Managed IT support is usually priced per user, with a setup fee. Server and labor agreements are typically annual, and projects are billed separately. Contact us to discuss pricing for your organization.
What size organization can Jordan Tech support?
Jordan Tech can provide fully managed IT support for organizations with up to 300 employees or users. Contact our team to discuss your team’s size and IT needs.
“I have worked with Jordan Tech for over 10 years and highly recommend them. They reply promptly to service issues, are professional, friendly and offer great customer service. And, they don't speak IT mumbo jumbo! I actually understand what they are explaining to me. You will not be disappointed using them for your IT needs.”
Sue Reed
Executive Director
“Where do I even begin, our company has been working with Jordan Tech for 6 years now and it’s one of the best decisions we ever made. The team at Jordan Tech are great problem solvers and understand the needs of our company to a T! Not everyone is tech savvy and that’s okay Jordan Tech is there to explain the solution and provide tips on what to do should an issue arise again. I don’t know where I would be without this company!”
Isabella Guerra
Office Manager
“Jordan Tech has been monumental in ensuring our business runs as smoothly and efficiently as possible. Their customer service is impeccable, and they’ve always been timely in their responses to us.”
Trevor Williams
Jonkman Collision, LLC
“I’ve been using Jordan Tech for many years. They have kept my system safe and running. If there is a problem, they get me back to full operation the same day.”
Dr. Kenneth Fried
United Dental Centers
“I have been doing business with Peter Jordan since he first started his business. He is a true student of his profession. He has created a staff that supports him well.”
John Evanich
ATIS, Inc.
Let's talk about your IT
Make IT one less thing on your team’s plate
Recurring issues pull people away from the work that matters. Tell us what’s getting in the way, and let’s talk about how Jordan Tech can help.
(219) 756-5280